Privacy and Confidentiality Policy
This policy explains how Verapax Solutions Inc. and Verapax Consultoría use and protect personal and confidential information we collect about you when you use our website and services.
Verapax is a small, boutique consultancy firm, legally registered in Canada and Guatemala. We provide training, strategic advisory, and evaluation services worldwide. We believe in building equitable, reciprocal, and sustainable relations with the people we work with and for with the purpose of co-creating long-lasting desirable impacts. Our commitment to privacy and confidentiality underpins all our interactions and services.
We collect information about you when you request information using our email contact forms, and the Book a Call with Verapax form. We also collect information through your participation in our training courses and during the provision of consultancy or evaluation services.
All information collected is treated with the highest degree of confidentiality and is secured on our systems.
We may collect your name, your organization or institution, your role, email address, phone, Slack, or social media contact details. For participants in our training courses, we also collect date of birth for insurance purposes. Additional information may be collected in the context of consultancy or evaluation services, depending on the nature of the engagement.
We will only use your information to:
Respond to a request from you
Notify you of new courses or learning material offered
Keep you updated with news from Verapax
Facilitate the delivery of our consultancy and evaluation services
We regularly review our retention periods for personal and confidential information. We will hold your information on our systems for as long as is necessary for the relevant activity, or as long as it is set out in any relevant contractual agreement you hold with us.
Access to your personal and confidential information within Verapax is strictly limited to individuals who require the information to perform a specific job. We will not sell or share your information with third parties for marketing purposes or other unrelated purposes unless you have requested us to do so. All individuals with access are bound by privacy and confidentiality obligations.
You have a choice about whether you want to receive information from us. We will not contact you for marketing purposes unless you have given your prior consent. If you no longer wish to be contacted, you can unsubscribe by emailing info@verapax.org.
You have the right to request a copy of the information we hold about you in various formats, to reuse with other service providers. If you would like a copy of some or all of your personal information, please email info@verapax.org. You may ask us to correct or remove information you think is inaccurate or request the permanent removal of your information.
In the unlikely event of a breach of confidentiality, we will promptly notify you and any applicable regulator, where we are legally required to do so.
If you have questions about this Privacy and Confidentiality Policy or if you wish to be removed from our contact list, then please email info@verapax.org or write to: Verapax Solutions Inc. 312 Main Street, 2nd. Floor, Vancouver, British Columbia V6A 2T2 Canada.